In this article, we sought to describe and analyze the interventions and experiences of a subgroup of psychologists from the psychology department of the Saint-Luc University Hospital, who rapidly stepped in to support care units receiving COVID-19 patients during the COVID-19 pandemic. Besides the setting up of a call center and speech groups aimed at relieving staff members, psychologists collectively and voluntarily decided to immerse themselves into these care units in order to support staff members, patients, and families overwhelmed by the strength of the crisis. Behavioral and psychological alarm signs in care unit staff members and psychologists themselves need to be considered and cared for. At the end of the article, a testimony of the involved psychologists provides an insight into the reality of the crisis.
Key Words
Caregivers, nurses, stress, psychological suffering, psychologists